Contact Us

We're here to help. Reach out to our team for any questions, support needs, or compliance inquiries.

Customer Service

General inquiries and account support

[email protected]

Disputes & Complaints

Report issues or file a complaint

[email protected]

Compliance & Documents

Document submission and verification

[email protected]

Get in Touch

Phone

+1-778-381-6961

Monday - Friday, 9:00 AM - 5:00 PM PST

General Inquiries

[email protected]

Head Office

13353 Commerce Parkway, Unit 2353
Richmond BC V6V 3A1
Canada

Business Hours

Monday - Friday: 9:00 AM - 5:00 PM PST
Saturday - Sunday: Closed

Quick Links

For urgent matters outside business hours, please email us and we'll respond as soon as possible.

FCA
FCA AUTHORIZEDSPI 928861
FINTRAC
MSB M23385132Registered MSB